Bank of America (Lobby Service Only) Irving Park Rd, Hanover Park, Illinois

Bank of America (Lobby Service Only) Reviews

2.1 stars based on 51 reviews

Featured Comments:

• c

  chia lun chan

  5.0

  As a new immigrant, I haven’t got my SSN because of the covid19 situation, everything is delayed . I have Citibank account from my home country, so I went there first, their website was terrible, the booking system just didn’t work at all, and they seem never pick up their phone., and also, rejected me for not having SSN. Chase was the second bank I went, although they said I could have an account without SSN， BUT they didn’t recognize mailing letter from US citizen and Immigration Service as a prove of resident, only accept mail from social security office and utilities, mortgage. Well, kind of rigid. Finally, luckily, I went to BOA. They are being nice and passionated. A woman there (I don’t have her name) helped me making an appointment right away, and thanks for Veronica, I successfully open an account there. In the process, she explained a lot of detail and taught me what I needed to know, how to use their APP. Overall, if there was ten stars, I would like to give them. 新移民預約後，帶齊證件來就對了，護照、他國信用卡、移民局或社會安全局或帳單（地址證明），成功沒有社安碼順利開戶。

• G

  Gaby Mendez

  1.0

  Very terrible customer service!! The lady there was asking for unnecessary information when I was trying to get a cashier check. Have never been asked for more than an ID and pin number but this lady was being very rude and refused to attend me because i didn’t have multiple forms of ID on me. She was not hearing me out and worked very slow extremely rude. Normal people don’t carry their ssn and birth certificate with them everywhere. Would rather bank with someone else

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  Pamela Jacobazzi

  1.0

  Today 5.5.2022 for over a month-and-a-half there is no drive through and you have to go inside and wait during long lines and usually only one teller to help you. Waiting for a part over a month and a half seems really ridiculous. Disappointed in only having one teller to do the inside customers and the outside drive-thrus. Had to wait a bit and ring the Buzzard for somebody to help me. Need more help here. Saturday 3.5.2022. Same problem. Nobody able to help you lying all the way around the corner outside drive-thru and inside is even worse math. They don't care about their clients. And take their time helping you.

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