Bank of America (Lobby Service Only) S Harlem Ave, Tinley Park, Illinois

Bank of America (Lobby Service Only) Reviews

2.6 stars based on 27 reviews

Featured Comments:

• M

  Maxim Yakuba

  5.0

  I see some negative reviews, but my experience was exceptionally great. I did have a pleasure to work with Liz and Daniella(I hope, I spelled the names right). They were prompt, professional and very knowledgeable. To be honest, I feel like I will close my checking with chase and switch back to boa. I had several instances in the past, where Bank of America demonstrated the highest level of customer service. Today my experience was outstanding as well. From the moment I was greeted, till the moment I left the building. So.. Wear your masks and don’t complain. This branch is awesome. The ladies are even more awesome.

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  Response from the owner

  Excellent! Thanks for letting us know how helpful Liz and Daniella was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. We value having you as a client. ^jan

• J

  Jim Bell

  1.0

  This bank is a joke! Not open half the time. Short hours when they are open. Only 1 or at most 2 tellers at the windows. Drive up doesn't work at times. I am moving my account to Fifth Third Bank.

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  Response from the owner

  Hi Jim, we know your time is valuable and appreciate your feedback. We'll certainly be sharing your feedback with our leadership team. Also, we are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. If you need additional help with your account, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• M

  Mauricio Delgado

  1.0

  Worst Boa to come to, always one teller. They have customers waiting for 20 minutes or more just to make a business deposit. You have the bankers just walking around acting like they don't see everyone waiting.

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  Response from the owner

  Hi Mauricio. We appreciate that you took the time to tell us this, even though you were disappointed. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Look for the blue verified checkmark before communicating with a #BOA profile. ^tasha

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