Bank of America (with Drive-thru ATM) Jungermann Rd, St Peters, Missouri

Bank of America (with Drive-thru ATM) Reviews

2.9 stars based on 17 reviews

Featured Comments:

• S

  Shalonda Stribling

  5.0

  I am a business customer and the customer service exceptional. The tellers are amazing!!!!

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  Response from the owner

  Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience.

• M

  Mitch Showalter

  1.0

  They never answer the phone. Used online system to make an appointment with notary. Showed up and was told no notary was available. Was never contacted. Told to go to UPS store and come back AGAIN to get refunded.

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  Response from the owner

  Hi Mitch, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• J

  Jeanne Rodell

  2.0

  Usually one teller even when 8 people are in line. When I suggest that another teller would be helpful the gal says to me what are you gonna do when we go all automated. And I said we’re not automated yet and that I don’t want to use the ATM for my transactions because I have other things I need to do with the teller. The hours change and so there’s not even Saturdays, no drive-through so they are forcing you to use the ATM. How is that customer service.

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  Response from the owner

  We appreciate you coming in. You may be able to save time at the financial center by using an ATM, enrolling in direct deposit or by using online/mobile banking options. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

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