Bank of America (with Drive-thru ATM) S 5th St, St Charles, Missouri

Bank of America (with Drive-thru ATM) Reviews

2.2 stars based on 50 reviews

Featured Comments:

• A

  Adam Dean

  5.0

  Tried several Bank of America locations calling them for two days this is the only one that actually answered their phone and were very extremely helpful thank you Aubrey

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  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^chris

• M

  Mark R

  1.0

  Went to this bank at 12:30 on a Tuesday afternoon and was told they were closed until one. I went back at 1:15 and the guard outside told me you'll have to wait outside because the line inside is too long. No wonder! Hire more people!

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  Response from the owner

  Hi Mark. We know your time is valuable and apologize for the extended wait time. We appreciate your feedback, as we’re always looking for ways to improve our clients’ experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• M

  Marie Smith

  1.0

  There is always a line to the door yet they only have one teller all the time But they have 4 bankers sitting in their office doing nothing

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  Response from the owner

  Hi, Marie. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^alma

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