Bank of America (with Drive-thru ATM) France Ave S Edina, Minnesota

Bank of America (with Drive-thru ATM) Reviews

2.6 stars based on 36 reviews

Featured Comments:

• M

  Mahamuud Ibrahim

  5.0

  Wen I visited always I get quick help toget out so I like that way.

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  Response from the owner

  Hi Mahamuud. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^susan

• C

  Chris Douglas

  1.0

  Were this location in a competition for the worst overall service, it would surely win. There are some great staff members here, especially the bankers, however there are too few staff and the branch management is unhelpful. Despite being a platinum rewards client, I was told I could (1) wait 40 minutes to send a wire transfer, (2) drive to another branch where "maybe" they could help me, or (3) make an appointment for another time that is convenient for them. There were two other people waiting for bankers and the manager was doing nothing but standing there with a tablet telling people why and how they couldn't be assisted. Super helpful. We've been BofA customers for many years, here, when we lived in New York, and in California, but I am done. I am purchasing a home and now have to make another trip back in the morning to complete the transfer. After that, I'm moving my paycheck deposits and funds to another institution. Choose any bank but this one - they don't care about you and they don't value your business.

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  Response from the owner

  We appreciate you coming in. We're disappointed to hear you're considering closing your account. You may be able to save time by using our online banking for wire transfers. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• A

  A j

  1.0

  By far the worst operator they provide info that google offers you already , location , hours, other branches and never answer phone calls . I call 7 times and never got a hold of anyone . When we call is because we need help or have questions not information that google gives you already , we on 2022 please updated .

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  Response from the owner

  Hi A J. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. If you still need help or if there's anything we can do for you in the future, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Matthew

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