Bank of America (with Drive-thru ATM) S Dixie Hwy, Pinecrest, Florida

Bank of America (with Drive-thru ATM) Reviews

2.9 stars based on 22 reviews

Featured Comments:

• A

  Angela Vega

  5.0

  Very good attention from its workers. And they attend very quickly.

• t

  thamuz01

  1.0

  The manger is a rude woman who laughed at me on the way out because I did not see my transaction was still pending so I could not withdraw money at the bank till it cleared. She could have just said no instead of laughing behind my back. Someone needs to fire the hole lot of those people.

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  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

• S

  Samira and Connor Jamison

  1.0

  Terrible customer service. I just went to the branch to process my name change on all 3 of my credit cards, and they said that they were not able to process anything, that I had to call a number on a card. When I called the number they gave me, they said that they had to do it a the branch but luckily the lady o the phone was very helpful and did this for me. At the branch, they didn’t seem interested on helping at all and according to the lady on the phone they were able to do the changes for me.

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  Response from the owner

  Hi, we know your time is valuable and are very disappointed to hear this. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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