Bank of America (with Drive-thru ATM) N Old Kings Rd, Palm Coast, Florida

Bank of America (with Drive-thru ATM) Reviews

2.2 stars based on 10 reviews

Featured Comments:

• N

  N H

  4.0

  Bank branch with drive thru and ATM

• j

  juan quinones

  1.0

  No one picks up the phone long wait,no c/s like wells fargo.

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  Response from the owner

  Hi, Juan. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• M

  Mary Branyon

  2.0

  Customer service impossible through main phone number at this branch. Phone only allows a recording which sends you in a loop. No way to speak to a live person or to leave a message. The branch requires you to make an appointment before seeing a representative but makes it impossible to do so using the branch phone number. When calling a supposedly "direct" line the phone rings but no one answers and there is no way to leave a message. It has been the same frustrating experience for years at this branch! When I have registered complaints with the branch manager, I was told the phone system was being updated. Well, it's been 2 years with no improvement! If you call the main number of the Belle Terre branch a real live person answers right away. This has been a consistent positive experience I have had with the Belle Terre branch. If you must bank with Bank of America, save yourself frustration and use the Belle Terre branch

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