Bank of America (with Drive-thru ATM) Easton Ave, Somerset, New Jersey

Bank of America (with Drive-thru ATM) Reviews

2.7 stars based on 10 reviews

Featured Comments:

• B

  Botham Patel

  5.0

  This ATM allows you to choose the bills 10,20,50 and 100.

• A

  Ahmed Abu Mazen

  1.0

  Terrible customer service in this branch. All the bad reviews about the manager are true. She is rude and has an attitude. They made me book an appointment 1 week in advance for a safety box, and I took off work in the morning to make it to my appointment, ONLY to know that I’m not allowed to open a box if I don’t have an account with Bank of America, although I DID mention on the phone that I don’t have an account. The manager says that the lady who picked up my call needs coaching, but I think she needs coaching as a manager to know how to talk to customers without an attitude.

  ---

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• M

  Marc Z9

  1.0

  You have an appointment it should be kept, I'm sure the expect you to arrive on time. 15 minutes later, nothing, then when you do ask they don't know your appointment time. Should be online, waste of my time.

  ---

  Response from the owner

  Hi Marcus, We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^sam

More reviews (7)