Bank of America (with Drive-thru ATM)-0
Bank of America (with Drive-thru ATM)-0
Bank

Bank of America (with Drive-thru ATM) Germantown Rd, Germantown, Maryland

2.2
(30)Check map
Phone:
+1 301-515-8404
Website:
https://locators.bankofamerica.com/md/germantown/financial-centers-germantown-11158.html
Address:
19707 Germantown Rd, Germantown, MD 20874, United States
Hours:
Wednesday9AM–5PM
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    Bank of America (with Drive-thru ATM) Reviews

    2.2 stars based on 30 reviews

    Featured Comments:

    • N

      Nathaly Maestre

      4.0

      Great service. They couldn't really solve my problem with the bank but they took good care of me ... I would go back again

      Response from the owner

      Hi Nathaly. Thank you for your review. We would like to connect to find out how we can help. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

    • F

      Fatima E

      1.0

      If I could give a 0 start, I would. Worst customer service. On January I asked my mom to withdraw $1,000 for me, I work 2 jobs so I barely have time to go to the bank. The ATM kept my card and didn’t dispense the money but deducted it from my account so my mom told the security guy and one of the employee inside what happened and the employee talked to me over the phone and suggested to oder a new card and make a claim over the phone which I did. They gave me a “temporary credit” next day, but they took it back 26 days after. I called customer service and they told me to go my branch and ask for the footage. The “Manager” Lance had the guts to tell me that maybe my mom got the money 😠 so I asked him for the footage to prove that the money was really dispensed, he said they will send it to me within 7-20 days but they never did so I went back to the bank and he said that they couldn’t provide the footage unless I get a subpoena. It’s ridiculous the time that I have wasted and the problems that their lack of professionalism has caused me. Obviously they don’t care to lose customers!

      Response from the owner

      Hi, Fatima. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Our team apologizes for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

    • J

      Joshua Chi

      1.0

      Simply poor service. Unprofessional and waste your time.

      Response from the owner

      Hi Joshua. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jazmin

    More reviews (27)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Wednesday :9AM–5PM
    • Thursday :9AM–5PM
    • Friday :9AM–5PM
    • Saturday :9AM–2PM
    • Sunday :Closed
    • Monday :9AM–5PM
    • Tuesday :9AM–5PM
    click

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    FAQs

    • 1. How to Contact Bank of America (with Drive-thru ATM)?

      You Can Call +1 301-515-8404. You can fill in contact form for further negotiation.

    • 3. What Loans Can Bank of America (with Drive-thru ATM) Offer?

      Bank of America (with Drive-thru ATM) provides services as follows:Notary signing servicesClick here now to find more details from Bank of America (with Drive-thru ATM).

    • 5. Does Bank of America (with Drive-thru ATM) Perform as an Agency or a Lender?

      Bank of America (with Drive-thru ATM) is a Bank which will accept all kinds of loans. Besides, you can try WeLoans that can find you the best lenders for you to compare.

    • 2. Where Can I Find out Bank of America (with Drive-thru ATM)?

      19707 Germantown Rd, Germantown, MD 20874, United States could be the address of Bank of America (with Drive-thru ATM). You can find more nearby loan stores in Maryland here.

    • 4. How to Apply for a Loan at Bank of America (with Drive-thru ATM)?

      You can apply on their website whenever you want to take loans.

    • 6. What if I Fail to Pay My Loan On Time?

      You need to talk with your lender for negotiation before you commit a breach of contract if you can't repay the debt.

    • 7. Does Bank of America (with Drive-thru ATM) Accept People with Bad Credit?

      Sure, feel free to contact them for more details before you make any decision.