Bank of America (with Drive-thru ATM) Delaware Ave, Kenmore, New York

Bank of America (with Drive-thru ATM) Reviews

2.5 stars based on 20 reviews

Featured Comments:

• a

  abdulkadir Abdullahi

  5.0

  People practice according cdc wear mask social distances need help online banking here t9 help.

• C

  Cristine Lucas

  1.0

  They closed a few minutes early which is simply frustrating. Cmon guys, really, ? We all have phones with accurate time!

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  Response from the owner

  Hi Christine. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• M

  Madison Jansen

  2.0

  Same experience as everyone else; most of the time the staff is great, but the one teller is extremely rude. She’s very condescending and treats me like I’m a small child. I figured it wasn’t a big deal, maybe that’s just how she treats young kids (I’m 21). Then I found out she treats my mother and father the same way when they go in there. I won’t post her name publicly because I don’t want to embarrass her. Next time I’ll just use the atm so I don’t have to deal with her.

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  Response from the owner

  I'm sorry to hear about your experience with our financial center team. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

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