Bank of America (with Drive-thru ATM) TX Lewisville, Texas

Bank of America (with Drive-thru ATM) Reviews

1.9 stars based on 55 reviews

Featured Comments:

• B

  Brian Mihelich

  5.0

  This is now my “go to” BOA branch. I had multiple activities to complete. The tellers were responsive and the teller manger stepped in quickly to approve and ensure my needs were met. Jose, Relationship Manager, helped me with my next task, polite and answering all questions, offering additional assistance. Kyle, Bank Manager, provided connects and explanations for my next task.

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  Response from the owner

  Hi Brian. Thanks for letting us know how helpful Jose and Kyle was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^mark

• f

  francisseb9

  1.0

  This review is not about this branch but about the whole BOA. They only give around 0.01% interest rate for our deposits like many other banks. When we take a loan or mortgage they charge 4-6% interest tate. what ridiculous profit-making? We get 0.01 % interest rate on our deposit. We have to give back 400 to 600 times more amount when borrowing money from them as interest. It is nothing but exploitation and unprofessional business practice.

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  Response from the owner

  Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• C

  Coby Pait

  1.0

  I am so glad I only have to deal with B of A once a month to drop off my rent check for my landlord, because it is ALWAYS a hassle. Seriously, this bank is only open on weekdays from 10-4? I'm a public school teacher working from 7:15 to 3:45. And when I do manage to get to the bank before close, there is almost always a line because only 1 teller is helping people. Today I watched the teller call for help and, after helping the teller, the other employee walked away and didn't acknowledge me (or the 5 people behind me) at all.

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  Response from the owner

  Hello. We are sorry that we did not meet your expectations and know that your time is valuable. Hours in some financial centers have been adjusted on a case-by-case basis, based on many factors. Our website is updated real-time as locations reopen. Here is a link that can help you quickly find our locations and hours: https://locators.bankofamerica.com/ . ^alex

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