Bank of America (with Drive-thru ATM) Barker Cypress Rd, Cypress, Texas

Bank of America (with Drive-thru ATM) Reviews

2.7 stars based on 23 reviews

Featured Comments:

• J

  Jonathan Ocean

  5.0

  Fantastic location with friendly staff that’s eager to help. Thank you

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  Response from the owner

  Hello Jonathan. We're happy to hear that your recent financial center experience was seamless. Thank you for the review and choosing Bank of America. ^mark

• a

  adel soliman

  1.0

  Worst bank. Four windows and one employee takes 25 minutes to do one transaction 5 minutes for transaction and 20 minutes wait… because only one teller ??? Not coming here again. May be switch to another bank

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  Response from the owner

  Hi, Adel. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. You can complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have an account related question/concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• C

  Chuck Graham

  3.0

  Requires an appointment for the next day or later. I wanted to add a signatory. So it required two trips. The staff was good once we got in.

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  Response from the owner

  Hi Chuck. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

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