Bank of America (with Drive-thru ATM) San Pedro Ave, San Antonio, Texas

Bank of America (with Drive-thru ATM) Reviews

2.6 stars based on 31 reviews

Featured Comments:

• 조

  조시Josh Kim

  5.0

  I came in to withdraw some cash. I had a wedding to attend with late notice, and hadn’t noticed a mess I had made on my suit. A lovely lady named Sheryl helped me out and assisted me with not only my withdrawal but with cleaning a stain on my shirt as well as showing me a few stores near where I can purchase a wedding gift. I really appreciated her help and unfortunately I’m back home without being able to stop by and return the favor. The only thing I can do is to express my gratitude of her generosity and kind gesture through this review. Thank you.

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  Response from the owner

  Good morning Josh. Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client and hope you'll visit us again! ^michael

• T

  Tybalt Capulet

  1.0

  1/8th of a star...I used to work at BofA and I am glad that I left. The bank in general is pointless. LOL, why have phones if they will not be answered. I currently work for a great bank and one that will always answer the phones within 3 rings or less, as this is one of the ways we show that our customers mean more than a number. Please Please Please leave this bank, if you have autopayments for your Mortgage or Vehicle so that you are receiving a lower interest rate then I understand. But, please consider that your everyday transactions style account be one that is from a bank that believes in you, and that understands that they wouldn't be in existence if their customers didn't feel important.

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  Response from the owner

  Hello Tybalt. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• R

  Rosa Clancy

  2.0

  I can’t find a bank that I can open an account. No service until Monday. To me this is ridiculous that you can walk into a bank , I don’t mind waiting , but you don’t have any appointments open until six days . This is not acceptable for me.

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  Response from the owner

  Hello, we apologize for any inconvenience during this difficult time of uncertainty. You can find nearby financial centers and confirm the hours by visiting http://go.bofa.com/Locator. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jan

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