Bank of America (with Drive-thru ATM) Newtown Rd, Danbury, Connecticut

Bank of America (with Drive-thru ATM) Reviews

2.9 stars based on 12 reviews

Featured Comments:

• L

  Laura vizhco AC

  5.0

  very good attention Jairo excellent attention 👏

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  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• C

  Caitlyn Markee

  1.0

  Multiple bad experiences at this branch....they don't honor scheduled appointments....ridiculously long waits to get a simple transaction done....Customer service is non existing...incompetent and unfriendly tellers ....the employees look and act like they don't want to be there, the teller gave me the worst attitude for not including the account number on my deposit slip....well, look it up...I was the only client in there!!

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  Response from the owner

  Hi Caitlyn. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^ines

• P

  Pitch Digital Marketing

  1.0

  Bank of America closed the branch in my town, so Danbury BOA near walmart is now the closest location to where I live. So I started going there instead. It has been a laughably horrible experience every single time, but, not to say that's unique to this location. I avoided going there for years by making the best decision and using a different bank, but unfortunately I can't always avoid using my BOA account. Anyway I HAD to to go to the near walmart location again. Maybe they improved? No, they got even worse! It's been the same tellers working there for years and somehow they still don't know much about banking. Walking into this location feels like walking into a mean grandmother's house where she does everything at the slowest pace and curses kids these days for being impatient, while she's waiting to feed you cookies and then call you fat from behind her brooches and smelly perfume. But in this case you have three or four grandmas who are waiting to yell at you for filling out your deposit slip wrong. Fast forward to today, I didn't want to go to that bank so I was like, ok, i'll call. This is a pretty long review right? ... THAT'S how long I've been on hold waiting for Bank of America!!!!!!!

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  Response from the owner

  Hi. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^teresa

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