Bank of America (with Drive-thru ATM) W Sunshine St, Springfield, Missouri

Bank of America (with Drive-thru ATM) Reviews

2.3 stars based on 22 reviews

Featured Comments:

• C

  Claudia Willis

  5.0

  This bank has always been good to me. Personable and courteous.

  ---

  Response from the owner

  Hi Claudia. Thanks for choosing Bank of America and for sending us feedback about your experience. ^rosie

• J

  Joey Abbott

  1.0

  They've shortened their hours which I get, but you'd think they'd be more attentive. Impossible to get through on the phone and no option to make an appointment online.

  ---

  Response from the owner

  Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jan

• A

  Amy H

  1.0

  Worst experience of my life. Called and was told they do cashiers checks. Show up on my short lunch break (the only opportunity I had before closing on my house) to find out they don’t do them at this branch. Of course, beyond stressed at this point, I got upset and asked to speak to the “f-in manager” (Totally outside my character to talk like that and I would like to apologize for that [but they wouldn’t answer the phone when I called to do so]). They told me to leave as I was expressing my concerns and had already moved on to the next customer. Will be taking my FOUR ACCOUNTS and going to a new bank. My partner will also be transferring their THREE ACCOUNTS to a new bank.

  ---

  Response from the owner

  Hi Amy. We apologize for your experience . We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

More reviews (19)