Bank of America (with Drive-thru ATM) W Kearney St, Springfield, Missouri

Bank of America (with Drive-thru ATM) Reviews

2.2 stars based on 38 reviews

Featured Comments:

• D

  Derrick Miller

  4.0

  Staff was very friendly, and helped us with setting up an account. Drive through could use re-opening, but the ATM tends to serve most of your basic needs.

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  Response from the owner

  Hello Derrick, Thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^Annette

• C

  Carlo Cardello

  1.0

  Can’t answer a phone at any location.

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  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• H

  Hector Vasquez

  1.0

  If I could leave zero stars i would. Horrible services. Set up an appointment for a auto loan after being pre approved. Apon showing up I was unable to any help from anyone. If anyone from BofA reads this I hope you understand why we are closing our accounts there and moving towards a local bank. Havent even mentioned the frustration of being transferred 3 times to a loan officer and just being left on hold. Would not recommend this bank to anyone.

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  Response from the owner

  Hi Hector. We're disappointed to hear that your experience wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^tasha

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