Bank of America (with Drive-thru ATM) W Indian Trl, Aurora, Illinois

Bank of America (with Drive-thru ATM) Reviews

2.3 stars based on 42 reviews

Featured Comments:

• F

  Fredrick Royster

  5.0

  Amazing friendly service. Ask to see Bill Edgar to help you with your banking needs!

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  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• R

  Ray Garcia

  1.0

  This is obviously a Bank that believes it can charge for services that are non-existent. Called Bank numerous times, no anwer, phone system just puts you in a loop. A wire we sent from another Bank to a recipient in Florida with a BOA account still has not received the deposit after 23 days. We also have an account with BOA but chose to wire the money through a different Bank where we also have an account. The recipient says that as of last Friday BOA in Florida is telling him it will take another 5 to 7 days to work this out. Thats almost 30 days after the wire was sent. It should be illegal but the Consumer Finance Department tells me the only thing they can do is send them a notice that gives them up to 60 days to respond. Should be illegal. Do not bank here!!!!!

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  Response from the owner

  Hi Ray. Thanks for reaching out and sharing your feedback. For help locating a Wire Transfer, please reach out to the sending bank so that they can recall the wire. We are unable to locate wires that were not sent from a Bank of America account. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at or Facebook https://www.facebook.com/BankofAmerica. ^marty

• S

  Sheila Jackson

  1.0

  I recently went into this branch located on Indian Trail in Aurora,IL, had the worst experience, they are not even worthy of 1 star, the teller and manager that was there on the day that I visited should both be terminated, wanted to let them know that I did file a complaint and will be closing my account

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  Response from the owner

  Hi Sheila. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^Matthew

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