Bank of America (with Drive-thru ATM) S Crater Rd, Petersburg, Virginia

Bank of America (with Drive-thru ATM) Reviews

3.7 stars based on 30 reviews

Featured Comments:

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  Harrison Savage

  5.0

  This branch is excellent !The staff and branch manager were very professional while helping me open a account .And I look forward to bringing them more business.

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  Response from the owner

  Hi Harrison. We're happy to hear that your recent financial center experience was seamless! Thank you for the review and choosing Bank of America. ^cassy

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  Melissa Elza

  1.0

  If I could give negative stars I would. I went in with a simple request of getting a copy of a cashier's check, they told me to sit down so they could help other customers and then ignored me for an hour. Never again even acknowledged that I was sitting there, so I left as there was no sign they intended to help or acknowledge me. Now i'm sitting on hold for 30 mins with B of A main line. If you want to waste your time, bank here!

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  Response from the owner

  Hello Melissa. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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  Charles Roberson

  3.0

  I would like some clarification concerning branch to branch mask requirements. The Colonial Heights branch only recommends them and yet the Petersburg branch still requires them to enter the building. Paul Ward (your Vice President and Market Leader) states that all branches only recommend and your sign stating that they are required is incorrect according to company-wide policy for our area. Please clarify. Thanks.

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