Bank of America (with Drive-thru ATM) Amherst St, Nashua, New Hampshire

Bank of America (with Drive-thru ATM) Reviews

2.4 stars based on 22 reviews

Featured Comments:

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  Carla Regner

  5.0

  Surprised at how many bad reviews there are. Just because people had to wait a little? Even union banks, there's a wait. There's atm's right outside and they have a mobile app you can do most things with... 😂 anyways i think the people are super nice here. It only takes a minute until terry comes up to you to ask you what you need and to let you know they will be with you shortly, and they always are. Kayvan helped me with my account and was super helpful, friendly and got me in and out quickly. I don't agree that there's a long wait, i think the staff is just trying to be proficient which when it comes to my money, I'm happy to let them take all the time they need.

• J

  Jeff Boucher

  1.0

  Apparently, the executives of BofA don't have enough vacation homes and the staff here at this branch agrees. $8 fee to cash a check drawn from their own institution if the check is more than $50. Literally stealing money from kids bringing their birthday checks from their great-grandparent in to cash it. If you haven't moved to a credit union yet, do it. These big banks all should have failed in 2008.

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  Response from the owner

  Hi, Jeff. We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Joseph

• P

  Phillip S

  3.0

  As others have noted, their banks in the southern NH area are now rarely open (staffing, Covid?). Frustrating to drive to the bank and find a note on the door saying they are closed, has happened to me three times this past week alone during what should be normal business hours. Can't phone a branch ahead of time to find out if they are open, either (why not?). After more than 20 years as a customer I am looking seriously to find another bank that is actually open for my business. UPDATE Feb 21: Situation much better now, no issues.

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  Response from the owner

  Hello Phillip, I apologize for the inconvenience. Hours in some financial centers have been adjusted on a case-by-case basis, based on many factors. You can quickly find financial center hours here: https://locators.bankofamerica.com/. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

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