Bank of America (with Drive-thru ATM) College Dr, Suffolk, Virginia

Bank of America (with Drive-thru ATM) Reviews

1.9 stars based on 14 reviews

Featured Comments:

• N

  Nicole Lugo

  5.0

  Great customer service and very professional

  ---

  Response from the owner

  Hi Nicole. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^nicole

• l

  lalala_ singingsoul

  1.0

  I've been a customer for 19 years and it's always frustrating (at this location) where I can never deposit money in the ATM. I work during their operating hours, so I can't come in to the teller. But it's the same thing EVERY TIME I COME TO THE ATM. It's frustrating and inconvenient.

  ---

  Response from the owner

  Hi. We are disappointed to hear this. If you need further assistance please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica.^alex

• c

  chell crouch

  1.0

  Not helpful. I am constantly told I need to take care of things online when I go into the branch to handle problems on my account. The wait times have been steadily getting longer. I have been with Bank of American for over 30 years and am finally making the move to another bank. The decline of Bank of American was happing long before COVID and have been worsen by the pandemic but are in not wise resulting from the pandemic.

  ---

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. We appreciate you coming in. You may be able to save time by using an ATM or by using our online banking or mobile app. Signing up for the mobile app is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/

More reviews (11)