Bank of America (with Drive-thru ATM) Main St, Andover, Massachusetts

Bank of America (with Drive-thru ATM) Reviews

3.4 stars based on 12 reviews

Featured Comments:

• A

  Amber Wang

  5.0

  Samantha was real nice and helped me get a check. The whole process took 5 minutes and I didn’t have to wait long! Real great service with great workers

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  Response from the owner

  Hi Amber, thanks for letting us know how helpful Samantha was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^chris

• M

  Melissa Christmas

  5.0

  I came in for a cashiers check for closing costs on a house I bought. The system had crashed earlier in the day but was functioning, then crashed again when I was in the midst of getting the check. The manager Yvette and teller Samantha worked tirelessly to make sure I could get the check, even making multiple phone calls to find a solution. They went above and beyond for me and I appreciate all their work in a world that is dealing with chaos.

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  Response from the owner

  Hi Melissa, thanks for letting us know how helpful Yvette and Samantha were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^chris

• E

  Elmere House B & B

  2.0

  I needed to make an appointment but no one ever answers the phone at this location. We've been customers since 1979 what has happen to the customer service in the Andover branch?? It's not the same.

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  Response from the owner

  Hi, We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

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