Bank of America (with Drive-thru ATM) Hwy Sugar Land, Texas

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 47 reviews

Featured Comments:

• J

  Jose Jose

  5.0

  Everything perfect for banking experience, good location, drive through ATM's, good personal attenrion, fast and clear answers and services

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  Response from the owner

  Hi Jose. We're happy to hear that your recent financial center experience was seamless. Thank you for the review and choosing Bank of America. ^ines

• D

  Dewi Adams

  1.0

  They never ever answer the phone. Called 4 times this morning and the 1st at 9 when they open. Then you hold and then get disconnected. 0 for non existence of customer service and lack of human support.

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  Response from the owner

  Hi Dewi. We apologize for the experience and appreciate your feedback. Please note, our financial center associates will try to answer any calls they receive to the best of their ability. As this is a financial center (not a call center), our associates may be assisting customer who are currently at the center. We appreciate your patience and understanding. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• K

  Krupesh Patel

  1.0

  Supper slow people and services. I was here at 3:45pm and left at 5:15. 0 customers in bank, just are just walking around doing nothing. AVOID going to this branch. Close down this branch and save some money on useless labor costs.

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  Response from the owner

  Hi. We’re sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you to help with any account related concerns. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

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