Bank of America (with Drive-thru ATM) College Park Dr, Conroe, Texas

Bank of America (with Drive-thru ATM) Reviews

3.1 stars based on 23 reviews

Featured Comments:

• D

  Dave L

  5.0

  Gregory, Chel, Tammy and Jazzmin have been professional, personable and helpful for me, especially when dealing with complicated financial matters, and complex money transfers. This local office and the family like customer care it provides drove in part my decision To shift the majority of my cash and investments business to Bank of America and Merrill Edge/Merrill Lynch. This local office well organized, well staffed and offers a range of services. I highly recommend this particular Bank of America local branch and their staff.

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  Response from the owner

  Hi Dave. Thanks for letting us know how helpful Gregory, Tammy and Jazzmin were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^susan

• R

  Roman Aglaganov

  1.0

  ATM stole my money while I was depositing. Gave no receipt just made weird sounds and spit out my card. Money didn't show up on my account. After 1:30 hours of talking to support I have been told that I will receive temporary credit for that amount. 2 days pass no credit, no money, no messages from support. That's the worst experience I ever had with any of the banks.

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  Response from the owner

  I'm sorry to hear about your experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• P

  Phillip Jones

  2.0

  Random closures for weeks on end....trying to get into safe deposit box and told that to get into it while closed to email to schedule access with response in up to 2 days....one week later, still closed and no response. Seriously, this is no way to run a bank.

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  Response from the owner

  Hi Phillip. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^ines

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