Bank of America (with Drive-thru ATM) N Main St, Anderson, South Carolina

Bank of America (with Drive-thru ATM) Reviews

3.1 stars based on 35 reviews

Featured Comments:

• M

  M L

  5.0

  Pretty quick considering how packed it was , just hate how they put the two drive thru ATMs in the same lane and it causes you to about wreck if there are people who risk rushing or want to get out before you. People are rude in the drive thru ATMs nowadays

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  Response from the owner

  Hi Milin. We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. Thank you. ^susan

• K

  Kelly Morgan

  1.0

  EVERY SINGLE FRIDAY!!! Close early on Fridays, @ 4:00 PM, and of course, as usual, only 2 tellers working meanwhile 5 other employees just sitting or walking around aimlessly with nothing to do. Why???? Why, BOA, do you do this to your customers?! Pictures shown here is the line; there are currently 26 customers standing in line. I’ve currently been standing here for 8 minutes and haven’t moved up in line as the 2 tellers are still assisting the same 2 customers. Bank of America- can you PLEASEEEE make this better for your customers?! If you are going to close early on Friday, can you not at least assign 3 tellers (4 would be even better and more efficient) instead of just 2 every Friday? Your customers deserve better!!! Do they not? Bank of America

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  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

• K

  Kelly Morgan

  2.0

  Can someone please tell me why this location only has 2 tellers working EVERY SINGLE FRIDAY knowing they’re going to have customers lined out of the building (on top of being the only bank ever to close early on a FRIDAY at 4:00) ?!?! Even on a regular business day this location is slow but Friday's are the worst. This is completely preventable with a little consideration for their customers by at least scheduling 3 tellers considering they have 4 teller stations … Meanwhile they always have AT LEAST 3-4+ other employees working in the building just standing around socializing with one another doing absolutely nothing to actually assist all the customers standing in line…THERE ARE CURRENTLY 21 people in line including myself. On top of this they charge my staff to cash their paychecks that are from THEIR OWN BANK. Needless to say I’ll be making a switch of banks this coming week as I’ve been waiting 3 months to see improvement and instead it just gets worst on every visit.

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  Response from the owner

  Hi. We apologize for any inconvenience during this difficult time. We remain open to serve our clients while implementing changes such as limited hours and staff. Please visit https://t.co/41WYUmHvxx for updated information regarding your local financial center. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

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