Bank of America (with Drive-thru ATM) Mira Mesa Blvd, San Diego, California

Bank of America (with Drive-thru ATM) Reviews

1.8 stars based on 47 reviews

Featured Comments:

• J

  J Bomb u dont want Me 2 go off on U

  5.0

  ** 2 drive up ATMs **, 2 Walk up ATMs and 1 more in the branch. No more teller assisted ATMs.

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  Response from the owner

  Hi. We apologize for any inconvenience that this has caused you. We remain committed to helping you conveniently bank the way you want, when you want. We’ve learned fewer clients are using ATMs with Teller Assist and are simply refocusing our resources on the banking methods that our clients prefer and use most. You can also complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Joseph

• A

  Alice Lai

  1.0

  Every time I call, no one ever picks up, never ever

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  Response from the owner

  Hi Alice, we apologize for the experience. Please note, our financial center associates will try to answer any calls they receive to the best of their ability. As this is a financial center (not a call center), our associates may be assisting customer who are currently at the center. We appreciate your patience and understanding. Also, you may be able to complete many transactions by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• S

  S Red

  1.0

  Like others said, this is the worst BoA in planet earth. The agents are not amicable too because they are likely overworked. It almost looks like a badly run franchise in this location. Expect long unwanted delays if you come here

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  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. ^ ines

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