Bank of America (with Drive-thru ATM) E Us Hwy, Independence, Missouri

Bank of America (with Drive-thru ATM) Reviews

2.1 stars based on 27 reviews

Featured Comments:

• C

  Cheyenne Wendegatz

  5.0

  I'm giving 5 stars because of Melissa, the manager that helped me. She was straightforward, knowledgeable and honestly uplifting with my current situation. The world needs more professionals like Melissa so thank you!

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  Response from the owner

  Hi Cheyenne. Thanks for letting us know how helpful Melissa was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^jazmin

• j

  jeanie “Sunshine” hendrix

  3.0

  BoA ATM are the easiest & best way to go! Deposit cash, checks, withdrawal money, check your balance.. what more can you ask of a bank. Best ATM bank I know. I've been with them for 24yrs. Honestly, I'd rather do the ATM because a while back I went inside & had a problem with the teller. She was a very rude girl- Over me cashing a check & I had to write my last name in the "pay to" line because the person put my maiden name on check by accident. I told her I've been with yall for 22-23yrs and the ATM takes it. She wasn't happy nor would she let me cash the check. I almost quit the bank over it. Still deciding... already opened another account with a different NICER bank. Not sure what I may have up my sleeve. However, before this BoA has been Great to me!!! Though they have no problems hitting you with $34 overdraft fees, multiple times in 24hrs, even if it was $2.00 short. Come on yall! People are struggling and for you to take that kind of money from our pockets when we didn't/don't realize we went $2.00, or however much, over in our acct & evidently we were broker than we knew so you just take it & make it worse & harder to cover due to your HIGH CHARGES. Which takes time to recover from, due to your fee!!, & it's not like we weren't coming to deposit more money & fix our issue/mistake!!!! This is how banks do you.. they want your money in every way they can grab it. Who's literally robbing who here..???.... I understand a fee but $34?? Pityful & you should be ashamed. It's the mean teller that has me mad so she caused this review.

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  Response from the owner

  I'm sorry to hear about your experience with our financial center team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• J

  Jairon Bueso

  2.0

  They speak Spanish? I want to open a savings account

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