Bank of America (with Drive-thru ATM) MO Blue Springs, Missouri

Bank of America (with Drive-thru ATM) Reviews

1.9 stars based on 29 reviews

Featured Comments:

• j

  joe gimmarro

  5.0

  Ok- update I was just in here this morning and my favorite Ashley was here!!! She always makes me smile!!! The whole crew is great!!! Nice job BOA!! I don't go into the bank often....but when I do I get great friendly service from everyone. Ashley is the best! I have been a BOA customer for over 20 years.

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  Response from the owner

  Thanks for letting us know how helpful Ashley was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well.

• A

  Austin Murry

  1.0

  This place is a joke. It’s 9:35 a.m. on the first Friday of the month and they have one teller helping 19 customers in line while 5 loan officers sit in their office. Sit in line for 50 minutes and am told there’s a 5 day hold on a CERTIFIED check. Oh hey, there’s a Chase bank right across the street.

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  Response from the owner

  Hello. We are sorry that we did not meet your expectations and know that your time is valuable. We use many factors to determine if a hold will be placed on a deposited item and for how long. These factors include your account history, account balances, the maker, the dollar amount, and type of check being deposited. For more details, please visit http://go.bofa.com/deposits and click on What does it mean if I receive a hold on my account after I have made a deposit or How can I avoid having a hold placed on my deposit? If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alex

• P

  Paige Brown

  1.0

  Never walk into this hole ever again. This place has horrible customer service with no kind bone for helping people. There hours are so slim with anyone that has a real job never being able to go into talk to a real person. Which would be fine if there app was helpful but it’s even worse with no help and never working. They hold all check for 6 days which is very hard when you run a construction business. how do you expect me to run a business and pay my bills when your holding thousands of dollars at a time. NEVER GO INTO THIS BANK THINKING YOU WILL RECEIVE HELP.

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  Response from the owner

  We appreciate you coming in. You may be able to save time at the financial center by using our small business drop box or by enrolling in Remote Deposit Online. Signing up for Remote Deposit Online is simple: https://www.bankofamerica.com/smallbusiness/online-banking/cash-management/remote-deposit/

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