Bank of America (with Drive-thru ATM) El Camino Real Carlsbad, California

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 18 reviews

Featured Comments:

• U

  Uchi Deshi

  4.0

  Convenient bank location at El Camino and La Costa. Parking lot and entrance is in back with plenty of parking. It has never been crowded when I went there. The staff and managers are very pleasant and helpful, but if you need to see someone besides a teller, you should make an appointment, which you can do online or by phone. There is a notary public onsite too, but you should make an appointment to see her too.

• L

  Laura Chavez

  1.0

  Save your time this awful one teller I came in to get a cashiers check the ladies been there for a long time try to get it check she asked me 1000 questions the last thing she asked me for was my Social Security number I was sitting down she didn’t think I was watching her she wrote it in her notebook when I address her on it she got super offensive even the chiller next-door grabbed a little piece of paper and said every time we write a social we tear up the paper which she did hear of the paper but the lady didn’t notice I was watching her and she wrote it in the notebook she had no reason to ask for my Social Security number because it’s a company account under Federal tax ID number doesn’t even have a Social Security link to it customers be where she seems to be a Middle Eastern probably trying to steal personal identification you’ve been worn do yourself a favor go back to Wells Fargo close your account which I’m going to do today

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  Response from the owner

  Hi Laura. We’d like to keep you as a client, and we'd like to find out more about your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• K

  Kashif Ahmed

  1.0

  This is the worst branch in the north county! It has one teller. Just go the the San Marcos branch. I’m so stressed out every time I come here. I have all my services with Bofa or else I would leave to another institution.

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  Response from the owner

  Hi, Kashif. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. You can complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have an account related question/concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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