Bank of America (with Drive-thru ATM) E Long Lake Rd, Troy, Michigan

Bank of America (with Drive-thru ATM) Reviews

2.8 stars based on 16 reviews

Featured Comments:

• G

  Grace “Mr. Mittens” Huebner

  5.0

  I don't understand why this place has such poor reviews. I went online and made my appointment for Thursday @ 12:30 and arrived around 10 minutes early and it was such a peaceful afternoon too. There was this amazing woman who greeted us named Katie. She said it was her first week back, so welcome back! And the person who helped me open my checking and savings account was another wonderful woman named Raghida (pronouned Ra-he-ta). She's a relationship manager and leading specialist! Amazing service and answered all my questions! Glad to be banking with Bank of America!

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  Response from the owner

  Hi Grace, thanks so much for taking the time to share your review with us. We're very glad to hear of your experience and appreciate you for being one of our valued Bank of America clients! ^matt

• I

  Ivan Shangi

  1.0

  I was waiting for 20 minutes to do a wire transfer and she came to me said so we can do it we’re too busy the worst bank ever they only had two people and six workers The worst service ever What’s the point of putting your money in the bank and they control you

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  Response from the owner

  We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jan

• r

  robert dailey

  5.0

  Talked to Ryan And one of the tellers, very professional and helpful. Needed a counter check at 3:57 pm just before closing time, got it with no problem. Love B ofA and the people.

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  Response from the owner

  Hello Robert. Thanks for letting us know how helpful Ryan was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^mark

More reviews (13)