Bank of America (with Drive-thru services) Main St, Stratford, Connecticut

Bank of America (with Drive-thru services) Reviews

3.5 stars based on 15 reviews

Featured Comments:

• L

  Lizzy Esposito

  5.0

  I just want to say how great of an experience I had in the Stratford branch. I needed help with my account. Rather than call customer service, I decided to go in person. I am so happy that I did! Everyone was very friendly. The manager, Khan, was extremely helpful, attentive, and patient as he answered every single one of my questions. I really appreciated the time he took and felt at ease after my visit. I will definitely continue to use this branch going forward!

  ---

  Response from the owner

  Hi Lizzy. Thanks for letting us know how helpful Khan was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^jazmin

• J

  Jenn ann

  1.0

  Slowest bank ever !!! No matter when I go there is a line !!! Not sure why ! Are the tellers slow or new idk ?? But you will wait in line here !!!!

  ---

  Response from the owner

  Hi, Jenn. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. You can complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have an account related question/concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• d

  daniel somuah (Dsmove)

  1.0

  Honestly makes no sense how there are people sitting in the cubicle doing nothing and there’s only one cashier whiles there are 7 people on the line waitin. This has happened on 2 different occasions. Makes absolutely no sense.

  ---

  Response from the owner

  Hi, Daniel. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

More reviews (12)