Bank of America (with Drive-thru services) Athens Hwy, Loganville, Georgia

Bank of America (with Drive-thru services) Reviews

2.7 stars based on 28 reviews

Featured Comments:

• W

  William Sanders

  5.0

  This branch of Bank of America is one of the best I've ever been to. The staff are very friendly and helpful. Deidra was able to help me with my problem before I even asked her. The lines may get a little long but they are fast and efficient about helping people and moving the lines quickly.

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  Response from the owner

  Hi, William. Thanks for letting us know how helpful Deidra was during your financial center visit. We appreciate you taking the time to let us know and value having you as a client. ^Joseph

• C

  Christy Smith

  1.0

  This is the worst bank I have ever dealt with. I deposit a check and 2 weeks later they won't release the funds. I go to the bank and they tell me one thing. I do exactly as they say and am told the complete opposite and told they are not able to help me. I am contacting my attorney to handle this simple transaction because obviously this bank can't get it together. I would definitely not recommend this bank to my worst enemy.

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  Response from the owner

  Hi Christy, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

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  Mercy Abonambugre

  1.0

  Bank of America never ceases to amaze me with their ridiculous charges. I came here for three cashiers checks ( one for a dollar, the second for three dollars and the third for four hundred dollars) and was asked to pay $15 for each cashiers check! They expected me to pay $15 for a $1 cashiers check! Absurd! If there was a zero stars I will give it to this bank. Came here to cash and deposit a check and was told I couldn’t cash the check because it was from another bank but that my funds will be available overnight. Only to get an alert on my account saying that the funds are on hold till April first. Well my freaking bills aren’t on hold so you guys can give me back my money so I actually deposit it somewhere I can have immediate access to MY money. You can’t hold people’s money hostage. Always some dumb ish when I go to BOA. It’s really time for me to close my account with them.

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  Response from the owner

  Hi Mercy, Thank you for reaching out and sharing your feedback with us. ^Annette

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