Bank of America (with Drive-thru services) S White Horse Pike, Hammonton, New Jersey

Bank of America (with Drive-thru services) Reviews

1.6 stars based on 19 reviews

Featured Comments:

• M

  Matthew

  4.0

  Seems to be backed up more often then not for customer assistance.

• M

  Mike Witte

  1.0

  Completely unacceptable. Can't reach anyone by phone. Online and locator portal show the branch as open when in fact they are closed. Three times in the past two weeks I drove the hour round trip not to mention fuel costs for my truck only to find the doors locked. Multiple people milling around or sitting in their cars and looking at their phones trying to figure out how to conduct basic banking business. Just a horrible bank. Well Joseph thanks for your response. Unfortunately I don't think you actually read my review. Connecting with your care team online is not what I want to do. All I want to do is find an open branch where I can conduct my business. When the information (at the link you provided and at the branch website) about when various branches are actually open for business is incorrect, conducting business with BOA is very frustrating. I understand that things with BOA are in transition but when one of the largest and wealthiest financial institutions in the country isn't even able to let their customers know when they are open for business something is very wrong.

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  Response from the owner

  Hi, Mike. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and current hours: https://locators.bankofamerica.com/. We also show that the financial center lobby is closed, but the drive up window is open to serve clients. If you have any questions or an account related inquiry you need help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• K

  Keri Bellace

  1.0

  Had an appointment today. Showed up an hour early because I was in the area. Good thing I did. There’s a sign on the door that says “temporarily closed”. Don’t allow appoints or better yet don’t show “OPEN” on google if you’re not

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  Response from the owner

  Hi. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and hours: https://locators.bankofamerica.com/ . When new information is available regarding openings and hours, the website will be updated. ^tiffany

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