Bank of America (with Drive-thru services) NJ Somerset, New Jersey

Bank of America (with Drive-thru services) Reviews

2.7 stars based on 22 reviews

Featured Comments:

• A

  A Man Sukh Lal

  5.0

  Ms. NABILA was very informed, very thorough and friendly. The experience was very pleasant in the branch. Tellers are also very quick and accurately complete without wasting any time. All in all the branch is busy but very pleasant.

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  Response from the owner

  Hi, We’re glad to hear the process went smoothly. Thanks for letting us know how helpful Ms. Nabila was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^sam

• P

  Phat “Spyder” Gal

  1.0

  I wouldn't give them any stars at all but I guess I have to. I interviewed with Embra and Nabila the branch manager for a position and they did not have the common decency to even send an automated email message that I am no longer being considered. Thankfully I received a better paying job offer. Bank of America only starts with a rate in the low $20 per hour and judging from the reviews; I am lucky.

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  Response from the owner

  Hello, it's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. Thank you for your feedback. ^michael

• k

  kaan özkundakçı

  1.0

  Worst bof ever. They would close the branch in the middle of the day for no reason. And they would have one employee standing at the door and tell you to use drive thru instead of doing her actual job. When you tell wm that you need to do wire transfer or something, they would tell you to go somewhere else. People dont have time for your laziness. I would reccomed you guys to get better but seems like you are the worst rated branch in NJ so i don’t believe you gonna get any better. I really wanna see that management changes tho.

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  Response from the owner

  Hi, Kaan. We apologize for any inconvenience. Here is a link that can help you quickly find your nearest locations and current hours: https://locators.bankofamerica.com/. ATMs in most financial centers are available 24/7. You can also complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related inquiry you need help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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