Bank of America (with Drive-thru services) Olney Ave, Port Orchard, Washington

Bank of America (with Drive-thru services) Reviews

2.3 stars based on 26 reviews

Featured Comments:

• R

  Rush Caley

  5.0

  I'm surprised by the negative reviews. I've trade at this branch over 30 years. I've always been treated well by everyone I've met in the bank. Regarding wait times, perhaps my age gives me an advantage. At my age, my patience is about all that works anymore. In any case, I can only say I've had positive experiences with this bank.

  ---

  Response from the owner

  Hi Rush. Thank you for being a valued Bank of America customer. We appreciate the positive review about your experience. ^ines

• T

  Tristan W-C

  1.0

  Wasted my entire lunch break to cash a payroll check that I have been doing for years now. Normally a pleasant experience but today was horrible. 5/23/22 at 12:45 the only lady working the counter, she decides she has to call and confirm the check(no one has had to before) but that's not the issue she calls a business asking for Mr, Ms "" she doesn't even introduce herself how unprofessional so of course they thought she was another telemarketer that businesses get calls from on a daily bases. They even said she hung up the second they said no. I get it took a little extra work and the bank was busy but my god its your job. Hopefully never have to experience her again as I am talking to the company about switching banks .

  ---

  Response from the owner

  Hi Tristan, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• N

  Nick

  1.0

  My mother went into this bank to withdraw some money from her account. The blonde haired woman at the counter looked like she was having hot flashes with a fan turned on in her face. My mom said I've had hot flashes, they are no fun. The woman looked at my mother up and down replied. "Yah, you look like someone who had hot flashes".

  ---

  Response from the owner

  We apologize for the experience and appreciate your feedback. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica .^alex

More reviews (23)