Bank of America (with Drive-thru services) Worthington Blvd, Ijamsville, Maryland

Bank of America (with Drive-thru services) Reviews

2.2 stars based on 10 reviews

Featured Comments:

• j

  joseano alemão

  5.0

  Very nice service Matheu Agada was very polite and attentive with my issues,Thank you

• C

  Crystal Mitchell

  1.0

  Worst location I have ever been to, and I've been to many in various states. Appointments are NEVER seen on time and it is so frustrating as a mom who has to plan childcare around appointments. If I wanted to walk into a bank and sit for a half an hour, I wouldn't make an appointment!! Update: Went back on 10/05/2021 just before noon (only because I was in town). A woman manager and two men in suits were just standing in the lobby chit chatting. Manager informed me they only had one teller and he was sitting down with a customer. She forced me to use the ATM, which didn't even have the option for what I needed to do. She then told me I had to wait for the one teller. I asked if ANYONE else (her? The two suits doing nothing?) could help me, she said no. It's one thing to have one teller, but that one teller should not be sitting down with appointments if that's the case. Customer service here is STILL just as horrible as it was a couple years ago, drive the extra 15 minutes to another location, it's not worth your time here.

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  Response from the owner

  Hi Crystal, We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica .^sam

• T

  Travis Hook

  1.0

  HAS BEEN CLOSED FOR MONTHS. NO HELP. DRIVE UP ATM ALWAYS HAS ISSUES AND THE ONE INSIDE YOU CAN NEVER EVER GET INSIDE BECAUSE THE CARD READER AlWAYS HAS ISSUES.

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