Bank of America (with Drive-thru services) N Hwy, Mt Pleasant, South Carolina

Bank of America (with Drive-thru services) Reviews

2.4 stars based on 20 reviews

Featured Comments:

• C

  Caitlin Spear

  5.0

  THIS IS BANK OF AMERICA IS LOCATED IN SOUTH CAROLINA!! Please update map location to R5MF+4G Mt Pleasant, South Carolina. The address of Mt Pleasant, South Carolina is correct. The map shows and directs the user to US 17 located in North Carolina.

• M

  Matthew Quillen

  1.0

  Worst branch in Charleston! They usually only have like one person, maybe two, people working and with no urgency at all. Do not go if you are in any kind of rush or hurry. In fact, just avoid this branch all together!

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  Response from the owner

  Good morning Matthew. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• D

  Danica Sinclair

  1.0

  i had to close my card down, because my old roommate used 300 on it 3 months after i moved out. we shut the card down, they send me a new one. it had the canceled card’s information on it. i call to order the right one. i was in between moves. they sent me a new card, but took my pin code off of it. they said my new pin code would be sent in the mail days after my card came in. the pin never came. i moved away. i go to deposit cash, my old pin doesn’t work. i cant active it on an atm despite them telling me that the 3rd time i called. i call again to attempt to active this pin, since i’ve been without a working card since december 1st. it is now january 9th. mind you, the claim on it hasn’t progressed when amazon was able to tell me the same day it was her. i called the 4th time, because my bank is temporarily closed. i usually have to work 7:30-5. i don’t have the time to go to the bank usually. then it happened to be closed, including the other near by locations. they told me they couldn’t activate my pin over the phone. i don’t get why. i had a prepaid card with my last job and i was able to activate that. i don’t know why they don’t have something for the pin on the app. and i also don’t understand how i have an active card right now but with no pin. i can use it on amazon, but i cant use it at the bank. worst bank ever. they aren’t helpful at all.

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  Response from the owner

  Hi Danica, I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^sam

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