Bank of Hawaii Kapolei Pkwy, Kapolei, Hawaii

Bank of Hawaii Reviews

2.9 stars based on 8 reviews

Featured Comments:

• G

  Galaxy. WeiRdO.

  4.0

  Your online hours say you're open on Sunday, so we drove down here, but it's closed. Please change your online information to reflect correct hours. I was excited you had opened on Sundays, but obviously it is incorrect. :-( Otherwise...good branch..lines are usually long though so give yourself time.

• R

  Romel Moore

  1.0

  I'm a African American and a Pastor. I've been with this bank about three years and on January 18th, I visited BOH in Kapolei maskless. Management had the nerve to ask me to go outside in order to transact business. I informed the general manager that I'm not a second class citizen and we're not back in the 60's during segregation and I refuse to be discriminated against. Kelli pointed to the large folded sign near the front door entrance and stated wearing masks was their policy. I asked her to show me the policy in writing and she could not. I informed Kelli that mandates are not laws and that laws are voted on and passed by the Legislature. I reminded her why Joe Biden's mask mandate was just overturned by the Supreme Court. They refused to allow me to exercise my constitutional right to Not wear a mask and discriminated against my common law as an American citizen. I served the GM, Kelli. I returned the next day to the same discrination. Its a shame how businesses are willing to lose the very customers who keeps their doors open and ability to even have a business. No one should be treated like a dog in the street after all we've been through. I've experienced discrination before but this takes the cake! No one should support this company!

• J

  Jayste Sotelo

  1.0

  HORRIBLE SERVICE BANK OF HAWAII KAPOLEI!! I wish I could give them ZERO STARS! My husband tried to cash a check that was printed from there bank not a personal written check but a ACTUAL check that had to be printed out from them with my husband name on it & the teller (young papolo lady) tells my husband that she had to verify it WHEN IT WAS PRINTED THERE! Making as if my husband was criminal & trying con them!! Took her over 30min just to okay there own check! How can you fake a check that only your bank can print? & my husband verified it for you!! She kept going back and forth with him this is so not acceptable!! Bank of hawaii YOU CAN DO BETTER! Employees needs to be trained on GOOD CUSTOMER SERVICE to the local community!!

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