Bank of the West W Horsetooth Rd, Fort Collins, Colorado

Bank of the West Reviews

2.5 stars based on 17 reviews

Featured Comments:

• J

  Jacob Olson

  5.0

  So far so good, I have had a great experience with Bank of the West. Their ATM also lets you withdraw in increments of $5 which is way better than most other $20 ATMs.

• L

  Lillian Stanley

  1.0

  Their mobile banking is horribly outdated, constantly undergoing tech support shutdowns, and hardly accurate - keep track of your accounts the old fashioned way if you don't want $35 charge. Their card service is a different support department from their mobile, which is all separate from the actual branch, so it takes forever to figure out you called the wrong number to begin with and they apparently don't talk to each other so good luck if there's an issue or you want to dispute a transaction! They claim the accounts are free, yet constantly bill $10 service charges for no explicable reason. I was supposed to have my accounts closed over a month ago. I cleared my money out of there, bringing my balance to $0.00 yet find out TODAY that they want around $75 for WHO KNOWS WHY. DO NOT BANK HERE.

• s

  spencer kimble

  1.0

  Bank of the West is the absolutely worst bank. They have no one on the phone to help, they don’t send out debit card replacements on time, and their services frequently stop working without warning nor explanation. They forgot my new debit card. Now I can’t access my money and all my bills have to be repaid- in a week when I finally get the card they didn’t send

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