Bank of the West S Wells Ave, Meridian, Idaho

Bank of the West Reviews

2.7 stars based on 14 reviews

Featured Comments:

• P

  Paul Smith

  5.0

  I had a serious issue during dealing with travel and having no funds available this bank and branch helped me. Thanks.

• M

  Mike N Erica Carr

  1.0

  Why doesnt it suprise me to come here and see an average of 2 stars for the reviews. The 2 ladies who run this branch have the common sense of a turnip. Run do not walk to a different bank than this one.

• B

  Brennie

  1.0

  I've had a long standing relationship with Bank of the West. As a California customer, their number one goal was excellent customer service. We moved to Idaho about 1.5 years ago. First thing I did was order checks. For the first time I was charged $15.00 and didn't receive the checks. Went inside to the Wells branch in Boise. The person behind the window stated, I'll order checks and going forward you will be charged $15.00 on you this account. Currently I have three checking accounts and one savings all linked together carry a large sum of money. I've never been charged for checks before but, now they are stating the one account is being charged a fee for checks. Why is it, that don't have to stick with the agreement we made when I opened the account or what they sold me on? I ask the teller to advise the manager if they decided to charge me, I would close my account. I've never been charged until I got to Idaho. He states, I'll call you back and ask for my number. Well, he didn't call back and when I called directly to the branch today. They was two more $15.00 charges. He said, I ordered the checks and the company they out source to must have made a mistake. I requested the charges to be taken off. Bottom line, Bank the West would rather loose a 20 year customer with a large balance then wave their $15.00 fee. I use to love this Bank and now, not so much.

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