Bank of Utah - City Creek S 200 E Salt Lake City, Utah

Bank of Utah - City Creek Reviews

4.3 stars based on 6 reviews

Featured Comments:

• K

  Kroy Daniles

  5.0

  Ive been a member of the Bank of Utah for 20+ yrs I am still old fashion when it comes to taking care of my banking business I prefer face to face. The Bank of Utah is definitely on the cutting edge of technology with all the online applications they offer seemless interface without dealing with an actual person. But I enjoy speaking with the CSR's Tellers all the associates at the 701 S State Street branch in Salt lake City. I have always felt that my needs have been met with a sincere effort to make sure I am not just a number. I appreciate that. Branch Manger: Mary Ryan, she has always treated me with respect and professionalism she is warm and actually cares I view her as a friend as well. I know I have plenty of options for my Banking when asked I have always and will continue to speak very highly of the Bank of Utah Thank you for all you do. Bryan k Benns.

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  Response from the owner

  Thank you for the thorough and kind feedback!

• J

  J H

  1.0

  Worst service ever- hands down! Walked in stood in line. "Teller B" says we will be right with you. No problem we wait. Not 20 seconds later Teller B proceeds to loudly ask us, over the customer she is supposed to be helping, "What are you here for?". Seriously. Never have we ever been asked to disclose our banking needs to two tellers assisting two other customers. We gave a short answer that earned an eye roll. We made it up to Teller A's window and she seemed new looking for direction. Teller B proceeds to insert herself into our conversation, again stopping what she was doing with the same customer, and proceeds to again loudly explain why they could not help us. Long story short they were extremely rude and gave zero help because we did not have an account with them. I would never have an account with a bank where this lack of ettiquite is acceptable or condoned. If you value your banking privacy steer clear of this bank. * We were out of town and able to receive assistance from Chase Bank down the street Guess what..we don't have an account with a them either. Yet, they took the time to assist us.

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  Response from the owner

  We apologize for your poor experience. We will review the situation. Thank you for your feedback.

• S

  Sabrina Gill

  5.0

  The employees at this location are the best! They take such good care with each person - I enjoy every visit.

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  Response from the owner

  Thank you for your feedback!

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