Banner Bank Barkley Blvd, Bellingham, Washington

Banner Bank Reviews

4.6 stars based on 7 reviews

Featured Comments:

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  Sara Smith

  5.0

  The manager at this branch went above and beyond to help me with a serious banking issue that no one else wanted to help remedy. If I could give 10 stars, I would. This branch actually cares about their customers, I highly recommend doing business at this location. Thank you!

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  Response from the owner

  Hi Sara - thank you for the 5-star review and kind words. It's so great to hear the Bellingham team was able to help with your banking issues. I will share your comments with the team - they will be thrilled!

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  Shelby Platt

  5.0

  Christina has always been so helpful anytime I have a problem with my account. She’s always quick and gets exactly what I need done.

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  Response from the owner

  Hi Shelby - thank you for the review and the kind words about Christina. We're very happy to see that you're receiving the service you deserve!

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  Nick D

  1.0

  Really disappointed in the communication this company had provided for us. And the lack of customer service. Our family has had very unprofessional interactions with the birch bay location on numerous occasions. All the one particular teller. Then when I went to close my accounts and my wife’s joint account we had together they ended up closing my wife’s personal account and my sons account without telling me or getting my permission to do so. Resulting in a missed direct deposit. Not knowing if that direct deposit will be able to be sent as a check now and them informing us there is nothing they can do it puts us in a VERY frustrating position. After I told the employee “my wife will be by to close her account when she has time.”

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  Response from the owner

  Thank you, Nick, for taking the time to share this experience. We're sorry it was frustrating for you and your family. We will send this message to the branch and management.

More reviews (4)