Banner Bank S 1st Ave, Walla Walla, Washington

Banner Bank Reviews

2.6 stars based on 9 reviews

Featured Comments:

• A

  Amy Jones

  5.0

  Employees are very kind and helpful. Not only they take the time to thoroughly fix your problem but go out of their way to educate you on building your credit. Banking with them for 6yrs now with no regrets 😊

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  Response from the owner

  Thank you for leaving a review.

• A

  Alicia Elder

  1.0

  Awful bank practices from collections to “service fees” to overdraft charges. Don’t bank here!!!!!! Don’t believe me just google- Banner Bank Multiple Return Fees on One Item Class Action

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  Response from the owner

  I'm sorry to hear about your experience and will share your feedback with bank management. In the meantime, if there is anything we can assist you with, please contact us at 800-272-9933, weekdays 7 am - 7 pm Pacific Time.

• S

  Sharon Lee

  4.0

  Hello….I started to take part in your survey and quickly realized it did not suit a Canadian, who is a US property owner utilizing the branch in Point Roberts. Believe me when I say the Banner Bank is excellent for us in our unique situation. We are able to pay our US related household bills on-line and take advantage of the Banner Bank MasterCard. All of which work very well for us. Our only downfall – and there is just one – is not being able to transfer US funds electronically from our RBC bank to Banner. We have to physically make a trip to the bank to deposit currency directly. And this is very hard at this time of the COVID crisis. We do mail US bank drafts (pony express would be faster) to a very trusted employee (Holly) to the Point Roberts bank location to make the deposit for us. Trust this information is of some service to the bank and perhaps this will change for the better in the near future. Best regards, Bob/Sharon Lee, Point Roberts and in Canada Coquitlam, BC

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  Response from the owner

  Hi Bob and Sharon, Thank you for your honest and thorough review. I will pass along your comments to see if there is another funds transfer solution we can work out for you and also share your comments with Holly and the team at the Point Roberts branch. We're happy to have you as a client.

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