Banner Bank Solano St, Corning, California

Banner Bank Reviews

4.3 stars based on 8 reviews

Featured Comments:

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  Pam Johnston

  5.0

  I have been banking with banner bank in Corning since they opened. Both business and personal. On a business level they allowed me to call ahead orders to have my change needs ready and got me thru the line quickly so I could get back to my business timely. On a personal level, they are amazing. I have done my personal banking with them for years but last year I moved to Texas. I thought I would have to change my bank, which made me sad, but I asked a lot of questions and was able to continue my banking with them with no problem. They always answer my questions by phone when needed, changed info on account timely and send my checks timely when ordered over phone. The online banking and direct deposit has been so easy. I think all the time that I would change to a local bank in Texas but I can’t. This bank and their employees have been so supportive and helpful to all my banking needs. My favorites are Melody and Joy. They always give the best customer service. Thank you banner bank for the commitment you give your customers. Pamela nethington.

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  Response from the owner

  Thank you for the glowing review, Pam! We're thrilled that you stuck with us as a client and that you have these meaningful connections to our branch employees.

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  Patricia White

  5.0

  Excellent service. Also, great fraud alert team. They see and prevent fraud quickly.

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  Response from the owner

  Hi Patricia - thanks for your review and feedback! Our Fraud team works tirelessly to help clients, so they will be thrilled to hear about your experience. :)

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  Michael Moller

  4.0

  I have a personal account and my Moller Realty Group business accounts with Banner Bank. I have been banking at this location since the first bank, Mid Valley Bank opened at this location. When Banner Bank took over many of the employees stayed on and some new ones have come and gone. Overall I am giving Banner Bank 4 stars because I have had a few not so great experiences with some of the newer employees. There is one former employee that was exceptional and that was Catherine "Katy" Thoma. There was some attempted fraudulent activity on one of my accounts and Banner Bank's office in Washington and Katy Thoma were on top of the situation and prevented the fraud from taking place. I felt totally protected by Banner Bank's actions and Katy's expertise in dealing with the situation. Another exceptional employee is Joi Evans. Joi lives up to her name and joyfully greets me each and every time at the drive up window or her teller station. Joi makes it a pleasure to do business with Banner Bank. Joi understands customer service and goes above and beyond to make me feel welcomed and appreciated as a customer of Banner Bank.

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  Response from the owner

  Hi Michael, thank you for taking the time to leave a review and for the valuable feedback. We will share your comments with branch management.

More reviews (5)