Banner Bank Summitview Ave, Yakima, Washington

Banner Bank Reviews

3.8 stars based on 7 reviews

Featured Comments:

• A

  Andy Washington

  5.0

  They're always nice and they greet you when you pull up to the window. and get you going quickly.

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  Response from the owner

  Hi Andy, thank you and we appreciate you continuing to bank with us. Happy Friday!

• T

  Tristan Kifer

  1.0

  Was great while I lived in Washington. Turned into a nightmare as soon as I left the state. They made it impossible to put money in my account from anywhere else, including online applications like Facebook and Venmo. Unable to make deposits, my account became negative and was eventually canceled. Even now I was told the only way to settle my old account is to send in a cashier's check because they refuse to take any form of payment over the phone. My credit has taken a hit because of this banks inability to handle customer service outside of Washington. And they refuse to reverse the over drafts they caused by not allowing me access to my account outside of Washington. DO NOT BANK HERE.

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  Response from the owner

  Hi Tristan - I'm sorry to hear about your experience and will share your feedback with the branch. Thank you.

• M

  Mayra Juarez

  5.0

  Great customer service, very friendly, and efficient.

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  Response from the owner

  Thanks Mayra for your review! It's great to hear that our Summitview team in Yakima is providing you friendly and efficient service, and we'll be sure to pass the compliment on to management. Thanks for choosing to bank with us!

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