BBMC Mortgage W Ohio St, Chicago, Illinois

BBMC Mortgage Reviews

4.1 stars based on 27 reviews

Featured Comments:

• C

  Chris Gallagher

  5.0

  Forget the big banks.... BBMC provided an excellent experience. Todd Jones' organization was fantastic - excellent rate and the mortgage was completed FAST. Also a % of my loan was donated to the veteran's charity of my choice.

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  Response from the owner

  Thank you for the excellent review, we appreciate the support! We look forward to serving you in the future...all the best!

• w

  wang lei

  1.0

  Liar , Liar, Liar. DON'T TRUST BBMC MORTGAGE. They will just lie to you . I don't mind give my real information just want to tell anyone don't use their product or service. I used BBMC for my first home loan. I was told with a 2.5% for 7/1 ARM . It took me 5 months to find a home. But I was told the rate increase 2.875% then. That's fine as my offer was accepted and I don't have time to change to another mortgage company. I give them 5 weeks to close the home. 5 week !!!! I was told they can't do it at the 5th week. I have to accept a 3.875% for 30year fix !!!!!. Otherwise I will lose my earnest money. I was really angry at that time. But to get my home, I accept that. My home was close at 6th week which passed my closing date !!! Another ridiculous thing is they promise to give me a $1800 home bird credit and it shows in the estimate cost when I sign the final contract. But image what , today I got a mail of the final contract, the homebird credit is gone !!!!!! Please save your time and your money. STAY AWAY WITH BBMC MORTGAGE, LLC Updates at 11/17/2016 Great. I got a follow up with my homebird credit. It turns out a MISTAKE. That is FANTASTIC !!!! Next time I am not sure if you will promise to give your client 1 million credit as anyways, they won't get it. They are fooled. That is just mistake !!!. After I shout out, you promise to try again and get back to me next Wednesday !!! We will see where is the story going !!!.

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  Response from the owner

  Thank you for review, truly sorry you had a poor loan experience. We wish you nothing but the best!

• P

  PATTY FLINT

  1.0

  As an insurance agent for 16 years I have to say this is the worst most unprofessional mortgage company I have ever dealt with. Beware! They will are sending requests to change a customers insurance policy without permission and without the customer even having a loan with their company. Total fraud. I only put 1 star in because I had to so I could post this.

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  Response from the owner

  Thank you for giving us the chance to handle your complaint and sorry about any frustration you experienced working with BBMC. We would like to connect offline to get more information about the loan / customer you're referring to and start an investigation. Please contact [email protected] at your earliest convenience so we can proceed. Thank you again for giving us an opportunity to resolve your complaint. Best Regards, BBMC

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