Beacon Federal Credit Union Sens Rd, La Porte, Texas

Beacon Federal Credit Union Reviews

4.4 stars based on 37 reviews

Featured Comments:

• S

  Sandra “Sandy” Rodriguez

  5.0

  We have been banking at Beacon for 10+ years and love it. I just refinanced my car with them. The process was simple and painless. Valerie took great care of me.

• I

  Iszach Barron

  1.0

  Worst credit union in Texas. Ran primarily by judgmental staff with a sour attitude toward their younger guests and that is consistent across all locations. Collections absolutely will not work with you any time you need help. You could have 100% perfect payment history for 3+ years and they will not let you skip ONE payment. Greedy. I was not working for several months during the pandemic shutdown and they would not let me skip my auto loan payment, not even a single months payment. Not soon after, I lost my car to a car accident only a few months before completing my 5 year loan that I had 100% perfect payment history and they reported my last month as "unpaid" to the credit bureaus. I also paid for their GAP insurance and was denied claiming it being left to pay the remaining balance of my loan after the insurance payout. A scam. This being my first loan and only line of credit they have left me ruined not to mention livid. I will be disputing this with Experian and Equifax and will close my checking account immediately. Having a loan here was the worst mistake of my life. Do yourself a favor and work with a credit union who will actually look out for you.

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  Response from the owner

  Hi Iszach, thank you for taking the time to share your experience with us. We have been informed that the collections department has reached out to you. Please let us know if you have further questions.

• B

  Brian b

  1.0

  It took two weeks to get the loan officer to respond and by that time the boat I wanted was sold. Keep looking, these people don’t care to help you. Loan officer : Steven Clynes. They were difficult to communicate with and the receptionist was rude. SFCU was a much better experience.

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