BECU credit union Nw 85th St, Seattle, Washington

BECU credit union Reviews

3.8 stars based on 5 reviews

Featured Comments:

• R

  Rachel Hopke

  5.0

  It was my first time getting an auto loan and I walked in to this branch to get a better picture after I’d been approved. Manuela helped me understand loans better and was so personable. She showed me the MSRP of the vehicles I was looking at so that I could negotiate better. I didn’t feel rushed at all and she was so helpful. I’ve now found a car and will be switching all of my banking to BECU. The lending department was also very helpful over the phone and gave me a call to make sure I was aware of my terms and my first payment.

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  Response from the owner

  Thanks for the great review, and congratulations on your new car, Rachel! We definitely strive to provide positive experiences for our members and we’re glad to hear that Manuela exceeded your expectations. We've shared your compliments with the team. Thank you for being a BECU member!

• J

  Juno Choi

  1.0

  Had a horrible experience as a HOA treasurer. They contacted me more than 20 fold of other mortgage lenders, most of the time asking for info they should find on the standard home owners documents shared upfront. They rejected a loan last minute on an unprofessional occasion - they did not like our budgeting format, created by a very experienced CPA who served the board before me. It is not their call to pick the format, as long as we can provide all the fiscal info and proove our due diligence. I provided more than enough backup, hoping to prevent any trouble, and it's very frustrating to see innocent neighbors suffering from its result. They should take a serious look into their process quality and employee due diligence.

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  Response from the owner

  Hi Juno, we apologize that you had a less-than-ideal experience as an HOA treasurer, and we appreciate your candid review. Your business is very important to us, and we’d like to learn more about your experience so we can improve our processes. Please contact us at your earliest convenience by email us at [email protected]. Please provide your name, a good phone number and a brief description of your situation. Thank you

• T

  Tarry Masters (TJM)

  5.0

  I have trusted our agreement about fifty years. They and I have been working well all this time. Rebuilding my credit and their percentages still are the best sources to incorporate. A not for profit Union offers best return each month.

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  Response from the owner

  Thanks for the great review, Tarry! We definitely strive to provide positive experiences for our members and we’re glad to hear we've exceeded your expectations all these decades. Thanks for being a BECU member!

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