Bellco Credit Union Highway Grand Junction, Colorado

Bellco Credit Union Reviews

2.5 stars based on 69 reviews

Featured Comments:

• G

  George Clark

  5.0

  Very pleasant staff. Very friendly. Clean location.

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  Response from the owner

  Thank you for taking the time to share this lovely review, George! We appreciate your membership, and are happy to hear that your experience with us has been positive!

• S

  Shannon A

  1.0

  Awful, horrible customer service. My mom passed away and trying to handle her car loan with this company has been an absolute nightmare. They repo'd the car, even though I had sent in all requested forms. It didn't even need to come to that, I would have taken the car to them. Horrible communication, wouldn't want them handling my money or loans because customer service has no idea what they're doing.

• B

  Brent Prokaski

  1.0

  I would give all my previous interactions with Bellco 5 stars, however the GJ branch is the exception. I liked Bellco so much in Denver, I went out of my way to use them for my wife’s auto loan. It was a nightmare all around. Delays in paperwork, misquoted rates, 1 month delay with them getting paperwork to the county, they somehow duplicated the auto payment so we had 2 payments coming out of our account each month. Avoid this branch at all cost until they figure out branch management and staff training.

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  Response from the owner

  Thank you for sharing your review, Brent. While we are glad to hear that you are usually happy with the service you receive at Bellco, we are truly sorry to hear of your recent experience with our branch in Grand Junction. We have shared your feedback with a member of our management team. If you would like someone to contact you regarding this issue please consider emailing us at [email protected] with your preferred phone number. -Ashley

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