Bellco Credit Union Kipling St, Wheat Ridge, Colorado

Bellco Credit Union Reviews

2.6 stars based on 41 reviews

Featured Comments:

• R

  Ravi Narayan

  5.0

  Great service. Also , they provide shared services for other credit unions.

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  Response from the owner

  Thank you for this kind review. We appreciate your membership and look forward to sharing this with the team at our Arvada branch. - Ashley

• K

  Kyle Kerstiens

  1.0

  I have been waiting almost a month for a replacement card this is totally unacceptable. What a joke when I can buy something from overseas and have it here sooner. Bellco is an ok bank but the customer service is terrible, go somewhere else, also the debit cards you get from the branches may last 2 months. Everything they offer is garbage find a different bank

• A

  Alex Lippincott

  1.0

  I never write reviews but I feel a genuine obligation to warn people against using this place for their banking. People here seem kind but also very incompetent. I feel bad saying this but the terrible service wasn't just irritating, it impacted my business and caused some real (avoidable) financial hurdles. I was only trying to get a basic account to perform very basic functions for my small business, but you would have thought I was trying to shuffle money between off shore Swiss bank accounts with how difficult and complicated everything was. I spent many hours in person at this location and many more on hold with folks who (were again very nice, but) weren't able to answer super duper basic questions until finally now after one very frustrating month I am closing my account and going to another bank.

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  Response from the owner

  Thank you for sharing your experience, Alex. Our goal is to provide a positive experience to all of our members and we are truly sorry to hear of any issues. We have shared your feedback with a member of our management team. To better understand your interaction with us, we hope you will consider emailing us at [email protected] with further details and your preferred phone number. Should you need additional assistance, that email is also a good place to contact us. We appreciate your membership and hope that we can restore your confidence in Bellco. -Ashley

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