Bethpage Federal Credit Union N Franklin St, Hempstead, New York

Bethpage Federal Credit Union Reviews

3.2 stars based on 23 reviews

Featured Comments:

• S

  Santos A Yanes

  5.0

  Excellent well-trained staff at the time they serve you are very professional staff I am satisfied with the services received by this Bank thanks Bethpage Federal Credit Union for making me feel like a customer sastisfecho

• r

  rosewell voldak

  1.0

  they froze a $8,000 check and my account for 2 weeks until the person the wrote the check came in to verify they wrote it , i got the check verified i can no longer use baisic services and i have to come to this branch every time i want my money i nicely asked for all 24k of my money to be taken out in cash so i can take it to chase since i’m on bank house arrest

• M

  Mendjie Providence

  3.0

  The customer service is usually spectacular, but lately it has been terrible. Yesterday I went to drop off a check, and when I got at the drive-thru, it said “open,” and it was 4:55. The bank closes at 5:00, and it usually takes a min or two to deposit a check. After the car ahead of me left, the customer rep decided to shut the blinds on me without saying anything. I’m there like excuse, excuse me and nothing. I went inside to talk to a customer rep; She’s giving the worst attitude while I'm trying to explain my situation to them. The “security guard” is rushing to close the door on my face. I decided not to make a big deal out of it and went to my car. I’m at the parking lot in my CAR, waiting for my mom to get off work to drop the check at the ATM. The “security guard” decides he wants to come outside and watch me in the parking lot for about 40 mins. This branch is very unprofessional and disrespectful. The security guard me me feel uncomfortable and I shouldn’t have felt that way. I’ve been to multiple branches, and this has been by far the worst one. VERY BAD EXPERIENCE!

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